Refund policy
Return and Cancellation Policy
Last updated: October 29, 2026
Overview
Due to all items being made to order, we have a strict no returns and no cancellations policy.
Returns & Cancellations
- All Sales Are Final: Because every item is custom-crafted and made to order specifically for you, we do not accept returns or cancellations once an order has been placed.
- Exceptions for Legal Rights: This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.
Damages and Issues
Please inspect your order immediately upon receipt and contact us right away if an item is defective, damaged, or if you received the wrong item.
Contact Us
If you have questions, need to report damaged or defective items, or wish to inquire about statutory rights under applicable consumer protection laws, please contact us at shefeelssherises@gmail.com or use the contact details provided in our contact information policy.